Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Aging and Disability Resource Center (ADRC) - Elder Benefits

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  • Only the potential client (or their activated Power of Attorney for Finance) can contact the Elder Benefits Specialist to begin getting assistance. This protects their confidentiality and supports his / her autonomy to make a decision about whether to become a client of the program. You can offer information to your friend / family member or even help them make a phone call to us to get started.

    Aging and Disability Resource Center (ADRC) - Elder Benefits

    • Medicare, Part A, B, and D
    • Medicare Supplemental Insurance / Medicare Health Plans
    • Medicare Savings Programs
    • Medical Assistance Programs
    • Food Share Program
    • Over-payments of Benefits
    • Health Insurance Appeals
    Aging and Disability Resource Center (ADRC) - Elder Benefits

  • No charge for services from the Elder Benefits Specialist.

    Aging and Disability Resource Center (ADRC) - Elder Benefits

    • Do I have to repay a Social Security overpayment if it was not my fault?
    • Will Medicare or Medical Assistance cover my nursing home stay?
    • How will I pay all of my medical bills?
    • What is the difference between a Medicare Advantage Plan and a Medicare Supplement?
    • What public benefits might I be eligible for?
    • What is Wisconsin’s SeniorCare Program? Is it a good option for me?
    • I can’t afford my medications. Are there any programs to help?
    • I am turning 65 and plan to work for a few more years. Do I need to enroll in Medicare?
    • I see Medicare plans being advertised on TV. What are the pros and cons of these plans?
    • Medicare denied my claim for a certain service or procedure. Can anything be done?
    Aging and Disability Resource Center (ADRC) - Elder Benefits